Reserve Your Visit With a Healthcare Professional

Conduct a telemedicine visit with a licensed UpScript healthcare professional. If a prescription treatment is right for you, you’ll have the option to ship your prescription either to your home or to your local pharmacy.

$45.00 / Healthcare Professional Visit SCHEDULE VISIT

FAQs

HOW DO I GET STARTED?

1. Register – Set up an account by providing your Name, Date of Birth, Email, and Password.
2. Complete Medical Form – Answer a few medical questions that the Healthcare Professional will review during your consultation.
3. Checkout – Provide Billing, Shipping, and Payment information.
4. Conduct Visit With a Healthcare Professional – Conduct a Video, Audio, or Digital Consultation to find out if a prescription is right for you. The consultation type depends on your state regulations.

HOW DOES THE ONLINE CONSULTATION PROCESS WORK?

After registering, you will be asked to complete an online medical assessment to provide more information about your medical history, medical conditions, and any medications you are currently taking.

Next, one of our Healthcare Professionals will conduct a video, audio, or digital consultation. He or she will review the medical information you provide to determine whether a prescription is appropriate for you.

WHAT IS THE DIFFERENCE BETWEEN AUDIO, VIDEO, AND DIGITAL CONSULTATIONS?

All states require some interaction between a Healthcare Professional and patient in order to prescribe medication. However, regulations governing the type of interaction or consultation differ from state to state. Depending on your state, you will be required to have an audio, video, or digital visit with a Healthcare Professional.

In all cases, the process is straightforward and easy to follow.

AUDIO CONSULTATIONS

If your state requires an audio consultation, you will be directed to schedule an audio visit by choosing from a list of Healthcare Professionals who are licensed in your state.

You will receive a confirmation email with a link to join the audio visit. On the scheduled date and time, click on the link directly in the confirmation email or log in to the Order History page of your account and click “Begin Scheduled Visit.” Once you have logged in, you will be in the waiting room until the Healthcare Professional initiates the visit. In some cases, you may receive a call from 480-994-2561. The Healthcare Professional will review the medical information you provided, verify important medical information, and address any specific questions you may have.

If you need to reschedule, you can do so by going to Order History and clicking “Reschedule” to select a different date and time. If you have any questions or issues, please contact us.

OFFICE HOURS FOR AUDIO CONSULTS:

Monday – Friday: 5:00am to 6:00pm
Saturday – Sunday: 5:00am to 4:00pm
(Times displayed in Pacific Time)

The Healthcare Professional will attempt to reach you at least 3 times before declining your order.

VIDEO CONSULTATIONS

If your state requires a video consultation, we will direct you to schedule a brief visit with one of our Healthcare Professionals. Our site uses secure, private, high-quality streaming video between you and our licensed Healthcare Professionals. After completing the checkout process, you will be directed to schedule a video visit by choosing from a list of Healthcare Professionals who are licensed in your state.

You will receive a confirmation email with a link to join the video visit. On the scheduled date and time, click on the link directly in the confirmation email or log in to the Order History page of your account and click “Begin Scheduled Visit.” Once you have logged in, you will be in the waiting room until the Healthcare Professional initiates the visit. The Healthcare Professional will review the medical information you provided, verify important medical information, and address any specific questions you may have.

If you need to reschedule, you can do so by going to Order History and clicking “Reschedule” to select a different date and time. If you have any questions or issues, please contact us.

HEALTHCARE PROFESSIONALS OFFICE HOURS FOR VIDEO CONSULTS:

Monday – Friday: 6:00am to 6:00pm
Saturday – Sunday: 9:00am to 11:00am
(Times displayed in Pacific Time)

Note: Once you have logged in, it may take up to 30 minutes for a Healthcare Professional to login and begin the video consultation with you. Please stay in the waiting room and click “join now” once the Healthcare Professional logs in and starts a video visit.

WHAT TECHNICAL REQUIREMENTS DO I NEED TO HAVE A VIDEO CONSULTATION?

Use your iPhone, Android, iPad, tablet or other mobile device with a camera and microphone.

WHAT BROWSER SHOULD I USE?

Your visit with a Healthcare Professional happens in a web browser. For the best experience possible, we recommend using the following browsers.

• MAC OS: Safari is recommended, Chrome and Firefox are also supported
• iOS: Safari is the only browser supported on iOS
• WINDOWS: Chrome is recommended, Firefox and Edge are also supported
• ANDROID: Chrome is recommended, Firefox is also supported

TROUBLESHOOTING CAMERA & MICROPHONE PERMISSIONS

If you are trying to start a visit and you receive a notification that your camera and/or microphone are being blocked, here are some instructions for allowing or permitting the needed device settings.

MAC OS

  • Safari is recommended. Upper-left top menu > Safari > Preferences > Websites tab
  • In the left pane, select Camera, then in the right pane, find this site, set to “Ask” or “Allow”
  • In the left pane, select Microphone, then in the right pane, find this site, set to “Ask” or “Allow”
  • Close the Preferences panel to save changes.

Chrome

  • Upper-left top menu > Chrome > Preferences > Privacy and Security > Site Settings > select this site…
  • Camera: “Ask” or “Allow”
  • Microphone: “Ask” or “Allow”

Firefox

  • Menu icon in upper right of window > Preferences > Privacy and Security > Permissions…
  • Camera: open dialog, find this website, “Allow”
  • Microphone: open dialog, find this website, “Allow”

iOS

  • Safari is the only browser supported on iOS
  • Settings App > Safari > scroll down to “Settings for Websites…”
  • Camera: “Ask” or “Allow”
  • Microphone: “Ask” or “Allow”

WINDOWS

  • Chrome is recommended
  • Stacked dots menu in upper right > Settings > Advanced > Content Settings…
  • Camera: “Ask before accessing”
  • Microphone: “Ask before accessing”

Firefox

  • Gear in the upper right of the window > Privacy and Security > Permissions…
  • Camera: open dialog, find this website, “Allow”
  • Microphone: open dialog, find this website, “Allow”

ANDROID

  • Chrome is recommended
  • Stacked dots menu icon > Settings > Site Settings…
  • Camera: “Ask first”
  • Microphone: “Ask first”

Firefox

  • Settings App > Apps and App Permissions > Firefox > Permissions
  • Toggle on Camera and Microphone
  • Restart Firefox
DIGITAL CONSULTATIONS

Some states allow for their residents to interact with an online Healthcare Professional without an audio or video interaction. If you live in a state that allows for this type of interaction, you will simply be asked to answer a number of questions online and a Healthcare Professional will review your responses to determine whether or not a medication is appropriate for you. Our Healthcare Professionals generally review your medical file within a few hours and whenever necessary will follow up by email or phone to determine whether or not to approve and process a prescription.

WHAT STATES DOES GET BREXAFEMME SERVE?

GetBrexafemme.com serves all 50 states and the District of Columbia.

IN THE EVENT OF AN EMERGENCY

In case of a medical emergency, please contact your local physician or hospital for immediate care. Do not rely on your online healthcare professional for emergency medical care.

PRIVACY

Your privacy is important to us. Prescriptions are sent electronically to our pharmacy using HIPAA-compliant encrypted software.

Contacts

Customer Service Hours:
Monday - Thursday 6:00am to 7:00pm
Friday 6:00am to 6:00pm
Saturday 8:00am to 4:00pm
Sunday 8:00am to 4:00pm
(Times displayed in Pacific Standard Time)
Live Chat:
Click Here to Chat with a Representative
Monday - Thursday 6:00am to 7:00pm
Friday 6:00am to 6:00pm
Saturday 8:00am to 4:00pm
Sunday 8:00am to 4:00pm
(Times displayed in Pacific Standard Time)
Email:

Customer Support: service@getbrexafemme.com

Complaint Dept: complaints@getbrexafemme.com

Phone:

Toll Free Customer Support:

(855) 235-5279

Mail:
Get BREXAFEMME
PO Box 6552
Scottsdale, AZ 85261
USA
Pharmacy:

Phil, Inc.
1555 Doolittle Drive, Suite 170
San Leandro, CA 94577
855-902-2779, Option 3

In case of a medical emergency, please contact your local physician or hospital for immediate care. Do not rely on your online healthcare professional for emergency medical care.